Frequently Ask Questions

Answers To Common Questions

We’ve answered some of the most common questions about TENNEX, our products, and local pickup. If you don’t see your question below, please contact us and we’ll be happy to help.

Do you offer shipping?

No. TENNEX currently offers local pickup only.

Where is pickup located?

TENNEX is based in Johnson City, Tennessee. Specific pickup details will be provided after purchase.

What types of products do you sell?

Equipment, tools, recreation items, home goods, parts, accessories, and more. Inventory changes regularly, so check back often.

Are your products new or used?

Product condition varies by item. Each listing includes a detailed description and any relevant condition information.

How often do you add new inventory?

New inventory is added regularly. We encourage you to check the website often for newly available products.

What payment methods do you accept?

We accept major credit cards, debit cards, Apple Pay, and other secure payment methods available at checkout.

Do you offer financing?

Financing options may be available on qualifying purchases through supported payment providers. Available options will be presented when applicable during checkout.

Can I inspect an item before purchasing?

Please contact us regarding specific items. Inspection availability may vary depending on the product and pickup arrangements.

Do you accept returns?

All TENNEX items are sold as-is and are final sale. Please carefully review the product description, photos, condition, and details before purchasing. We encourage customers to ask any questions about an item before completing their purchase.

How quickly do I need to pick up my item?

Pickup arrangements should be made promptly after purchase. We’ll coordinate a convenient pickup time and provide details after checkout.

How can I contact TENNEX?

You can reach us through our Contact Us page. We’re happy to answer questions about products, availability, and pickup.

Still have a question?

We’re here to help. Visit our Contact Us page and send us a message.